Robert K.
GBWP Forms lives up to expectations. I have been using WP Forms and can't say enough nice things about both the software and the company behind it. The software lives up to my expectations, is easy to use and a breeze to install and configure. In the event you do have an issue, their support is available and willing to jump in and help resolve any issue.
Chris Broessel
GBA great product and they're always fast… A great product and they're always fast to respond to any support questions..
Gordon Yusko
CAThe support agent was knowledgeable and… The support agent was knowledgeable and polite and recommended well-thought out and clear steps to resolve the issue I was having.
Sherry Bradford
GBGood (but bloated) Product - Customer Service POOR The product itself is fine. The customer support people are nice - but their customer service is horrible. You cannot reach anyone by telephone. Their auto-renewal is EXTREMELY frustrating. The initial billing is about 50% of the "normal" billing and then they start hounding you with renewal messages. They will tell you they can give you a "partial refund" if you go ahead and renew at the "normal" price rather than just offering an appropriate price up front. Frankly, I like their product. I think their "normal" pricing is about 1/3 higher than it should be - and evidently so do they if they are willing to give you a "partial refund" if you renew. It feels a bit like the company is being run by folks who really love developing software - but don't like to focus on the nuts and bolts of true customer satisfaction/service. Full disclosure - I'm trying to cancel my latest purchase as I write this and I will never get involved with the company again. It was several days of hassle that was unnecessary if they just had clear and customer-centric processes, information, and support. They've lost this customer for good.
Ashu Jaiswal
INBest Forms For Word Press - WP Forms WP Forms is incredibly strong and extremely well supported, and in support team Mr. Mike is really helpful who gives best & fast response with best solutions. The WP Forms support and innovation are easily available for all the clients and developers