Just Another Joe
CAExcellent support for the novice user Excellent support for the novice user. They don't necessarily fix your issue but rather point out resources that help you achieve your goals. It really then becomes a learning opportunity that can be applied to future requirements. Pranali was excellent in offering timely support. Kudos Pranali.
Jack
GBQuick Support Had some problems filtering out the number slider values in the notification email that were 0. I struggles making my own filter for a while, but eventually broke down and asked support. They replied in less than 2 hours and pointed me in the right direction with some example code. Very helpful and fast
Mr Weaver
GBBug in the software There was an issue with a payment interface, fixed within an hour or two of support opening for the day. Its not the software bugs that we mind - what matters is how its fixed. This was fixed first time and quickly, just what you want from a software company. Really A+ service.
John H
GBHelp when you need it Yet another great experience with WP Forms technical support. I had a technical issue which I wasn't able to resolve. After raising a support ticket Omar quickly identified the problem and was able to provide me with the code changes that solved it. In my experience, the WP Forms support team have always been quick to help when needed.
Dave C
GBThe product & support have proved themselves again The product has proved itself, once again, to be one of the most versatile WP plugins I use. Add to that the stellar support and you have the perfect blend. Special shout out to Eduardo who never gave up and provided me with exactly what I needed.