Jean-Philippe Wilkin
BEFor the beginners :-) At this moment, we're at the beginning with KendoUI for Vues. We've asked a few questions to the support team and have every time very good answer with explanations, code or video examples, ... and in a good timing (less than 24h). Documentation on the site is also usefull. Only the virtual classrooms are difficult. The beginner's classroom is at a higher level than we hoped for newbies in the framework webworld.
MM
GBExcellent support Telerik provides a really great toolkit for UI so I don't have to spend a lot of time worrying about the user view and can focus on the backend code. Because the toolkit is so rich and deep in features, it can be a little difficult at times to figure out what and how to configure them. There are lots of examples to use, self-training modules and an active user forum that has been a great help. From those sources, I can file a help ticket. I have always gotten helpful answers. The techs are very patient too and I appreciate that. Having great support is very important and Telerik has a wealth of it.
Gregory Hall
GBTelerik support has been excellent for… Telerik support has been excellent for us. We are currently using Telerik MVC, C# and Dapper with MS SQL Server as our backend database. The next day response is awesome. Couldn't dream of developing our web applications without Telerik. I would recommend Progress Telerik to anyone.
Richard
GB3rd Party Software Components Done Right! I've been using Telerik UI Controls for a number of years now and not only are the controls themselves extremely capable and feature rich, but their support is second to none. I have contacted them a number of times with tricky support questions and every time they give me a working solution within 24 hours. Their tech support people know their product inside out.
Florentina Tohatan
CAI opened 2 support tickets in the last… I opened 2 support tickets in the last couple of months, for Kendo Angular UI controls. Every time the response from the Telerik team was prompt and thorough, with clear explanations and code samples. Overall, excellent support from the team, keep up the good work!