Great support from Burak in helping me making the right decision I am about to embark on a journey to build a C2C site and it seemed to me that Dokan is pretty predominant as a platform offering the multi-vendor services. I need to use some complex shipping setup that wasn't available in the Free version of Dokan. Shipping are there in Standard and pro versions, but I wasn't getting a clear understanding of the differences between them. On chat support I spoke to Burak about it. He is proficient and knowledgeable and explained to me the options relevant to my specific situation. That helped clarify things for me. Additionally, I learnt that I could purchase Standard and try it for 14 days. In case I feel I am not getting what I want I could always easily upgrade. This is super valuable and probably the option that i would go for.

Great Customer Service Assistance Tanvir Hasan was my tech support on an issue I was having with my store setup. I am new to Dokan and needed assistance. He took the initiative to go in, locate the issue, fix it, and report back to me telling me what the issue was and how he fixed it. I appreciated the customer service and it makes me feel good about my purchase choice.

I had a great experience chatting with… I had a great experience chatting with Clara from Dokan CS. She was very helpful and provided me with all the information & resources I needed to help set up my marketplace.

Support is great. The support team is excellent, especially Richard, who I spoke with and who is really amazing. helped me like a lightning strike. Dokan is my favourite.

Very supportive customer service Very supportive customer service. Quick responses & very trustworthy. Worked with Clara to get some quick clarification regarding the functionality of Dokan plugins. She was very knowledgeable about potential features of Dokan before getting into it & was able to get the information very quickly. I would trust them with any future requirements.