Good initial response -- quality work. I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

Five stars is not enough Five stars is not enough. We are very happy to have found Ryan and Blackhawkmsp. It's great to know we can get excellent help and get things fixed when we need it. Blackhawkmsp is an excellent, smooth, running service and a pleasure to work with. Best of all, they know what they are doing. Thumbs up!

They called me back right away They called me back right away. When other IT people could not help this company fixed my problem. I was very nervous calling someone from craigslist because they can get your IP address and get your bank accounts but no money was stolen so I believe this company is honest and legit.

Ryan has been very helpful with… Ryan has been very helpful with answering my questions and actually finishing up what needs to be done in a timely manner. Always responsive! Thanks Ryan!

Highly recommend They assisted me with recovering my data from a previous backup. Very professional and response time was quick. Highly recommend.