Brad Melton
GBExcellent product and customer service! Excellent product and customer service! Straightforward, simple, and quick initial setup. Knowledgeable and friendly support staff. Grateful for their thorough explanations to help me through some of the learning opportunities with Microsoft Teams Phone services.
Steve Rothwell
GBClerk SMS to MS Teams I have had two phone support sessions with Clerk and they are extremely helpful and knowledgeable about their product. I was setting up Clerk SMS to work with MS Teams. It is up and running and working just like I had hoped.
Anchor Point
GBThe best of the best I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers. I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced. We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end. They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app. Shout out to Alex and Igor for all that they do!
Evan Corstorphine
GBExcellent Customer Support It's refreshing to speak with technical support that will engage as a human being, instead of a script-reading robot. THANK YOU Muhammed, for being an awesome support agent, for solving my problems, and for being the best kind of representative of Clerk that Alex could ask for. You are the smiling face of Clerk. Good luck! I hope we get to speak again.
John Lawrence
GBEasy to use, great service and support, excellent price Very easy to use service and excellent customer service and support. Reasonable retail pricing and they recognize the charitable work we do and was able to work with us on even better pricing. They offer API, AI/chatbot, and other features even though the service is relatively new.