WE have been using Sophos for years WE have been using Sophos for years. This program seems to be the real deal, as far as protecting computers from being hacked. We have never had a problem with it. It seems to work seamlessly behind the scenes, finds and flags anything malicious, and notifies you immediately what threats there are. It is a valuable tool to have.

Issues with Mac OS Big Sur I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always. It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.

I have used Sophos for years and have… I have used Sophos for years and have been very satisfied. Recently, with a change in my desktop Mac, I noticed that the scheduled scans were coming more often. I decided to change my settings to manual scans and stop the automatic scans. But, fro some reason I don't understand, the scans have continued automatically. I have been able to stop them, but even revisiting my settings and checking them, they continue. This is something that should be addressed. Thank you.

As far as I can tell it works well As far as I can tell it works well. It works in the background, and I never notice it. I rely on professional advice and reviews. Sophos was recommended over my previous (AVG) . Recommended by the software/computer store where I purchased the new laptop. It is important to me to be able to use it on multiple devices. A good product that I can share across the devices in my home. Saves me money and frustration.

The system is good and extremely simple… The system is good and extremely simple for the end user. It will be good to have a window to be able to see firewall interaction and processes from the Sophos platform, nothing to fancy but enough to know what is interacting with my computer. Thank you for all you guys do, the cyber world will be a mess without you.