Super value and super smooth service :-) I have used Sophos on my Macs since 2014, first the free version but since 2019 the very reasonably priced Sophos Home. After moving to MacOS 14, I had a problem getting Sophos to work on my wife's computer, but that issue was solved quickly and competently by the Sophos support team. Really excellent service - much better than what we often get for much higher priced software. Well done Sophos :-)

Why the "Welcome to Sophos" box every reboot? I assume all of the threat detection services are working as promised. But I hate that every time either of our two Macs are rebooted, The "welcome to Sophos Home" box appears - just like when we first installed the app. When clicking "Let's Start" button, it takes you into the Preferences menu, but Sophos is already given permissions as requested.

As safe as Apple OS and iOS is (which I… As safe as Apple OS and iOS is (which I use), it is common knowledge that computers (be they Windows, Mac or Linux based) are vulnerable to malicious hacks as well. (be they viruses, attacks, etc.). It just makes sense to add an extra layer of security. Sophos is used by so many of the world"s leading companies to protect their data. Why wouldn't I want to get the same sense of security. That's why I chose Sophos. I get live alerts and online services that are world leading. Happy customer!

Sophos just works. Purchased Sophos because it was the system used by my employers and once we all started working from home I had to ensure that my security was at least as good as theirs. This product has never ceased to impress. The corporate version is installed on hundreds of our machines worldwide and it just works. On my home machines it is the same. I get the odd alert but it just tidies up problems and removes threats without making a drama. I’ve worked in IT for 25 years after working for over 20 years in banking so I’m somewhat obsessed with security. Sophos is the perfect partner.

Issues with Mac OS Big Sur I have been a Sophs customer for several years and subscribe to the Home Premium service. Since my upgrade to Apples Big Sur OS 11.7 I have several times experienced the red shield while indicates no Sophos protection. I also was unable to use the scan function, after malware was detected. Not sure if it is an Apple, or Sophos issue. The chat system is somewhat helpful, but not always. It could be an Apple issue or Sophos, and all I know is that as the end user I have to deal with it. A re start of the Mac seems to clear the issues. I would like a simple to manage protection service that has a consistent level of quality performance.