EXCEPTIONAL customer service EXCEPTIONAL customer service. I ran into a few snags in the application process and every single person (5 in a row!) was outstanding. TOP NOTCH professionalism delivered with patience and kindness! I cannot express how refreshing it is to be able to call, have your call answered promptly, and speak with such high-caliber employees. IMPRESSIVE COMPANY!! Diana Chesterfield NORDSTROM Corp. HR Director (Ret)

HORRIBLE! How easy it was to navigate through the application. UPDATE: MY HUSBAND AND I SUBMITTED OUR APPLICATION OVER A WEEK AGO AND THE LANDLORDS HAVE HAD SUCH A HARD TIME GETTING THE FILE OPEN AND OFF THE WEBSITE. THEY'VE POSTPONED EVERYTHING. THIS IS NOT FAST AND EASY! WE'RE SUPPOSED TO BE MOVING SOON AND NOW HAVE TO FIND ANOTHER WAY TO GET OUR APPLICATION WE PAID FOR OFF THE FREAKING WEBSITE! OR FIND ANOTHER PLACE TO LIVE!!!!! THIS IS ABSOLUTELY RIDICULOUS!!

I have been a Realtor for 45 years and… I have been a Realtor for 45 years and Moved back to our Home state of Montana… Mike Lucarelli and your’e app service made the process of securing this condo that will be perfect for our 5 month stay visiting Family and friends in the San Clemente, San Juan Capistrano area. We will hope this will be a annual event going forward! Mike was a “10” in representing your Client and made the process seamless! Regards, Jerry & Diana

Great Site-So Easy to Navigate! So much easier to navigate than I thought it would be. Love that the applications go right out and I'm notified when they come back. Just requested the credit reports and they were easy to navigate too! So far a win win for me!

I had a little trouble navigating the… I had a little trouble navigating the site at first. Thomas Gauthier was especially helpful and talked me through. After that, I found it exceptionally easy to use and very thorough. Excellent service to use!