Tommy
GBThis company really works hard at helping you be successful. As I worked through my first policy quote Aaron Mattas was very helpful and went above and beyond to make sure I understood the quoting, policy, and binding process as we worked through it together. Samantha Zace was very helpful as well making sure to be available to answer all questions as I was getting on board. It's people like this that make the transition easy and understandable. Both Aaron and Samantha offered their assistance if needed as I move forward in the insurance business. The training videos are helpful as well in learning the quoting process and software operation.
Kelly
GBI have been very well coached through… I have been very well coached through the entire process, from signing up and getting my login information, to being walked through the quoting process, and then troubleshooting through my learning curve. I have appreciated the professionalism and patience, along with the knowledge of the product from Samantha Zace. She is an excellent support representative to have on my side. Also, she is just a very pleasant person judging from her voice over the phone. Thanks so much to Samantha!
Kenneth Stallworth
GBSamantha Zace Did an excellent job… Samantha Zace Did an excellent job answering all my questions and helping me sign up. She has also continued to give support by letting me know she’s available if I have any Further questions. She’s very good at her job in my humble opinion.
Edward Heiderscheit
GBI am still a new agent to Bolt Access I am still a new agent to Bolt Access, but so far my experience has been very good. Jacob, my Agency Success Manager, has been attentive and professional. We are off to a great start.
Lorena Rico
GBFantastic Customer service experience I have been a Life/Health, and P&C agent for the last 7 years. Recently I decided to open up my own agency, Kevin Rodriguez was and has been amazing throughout my entire process with Bolt Access. His great customer service and followed up has made this so much easier then I ever imagined.