jason cole
GBTo whom it may concern To whom it may concern. Samantha has kept up with me just as I asked, and she has also represented your company very well. While I have not entered into an agreement with your company to this point, I do feel very positive about it given the help and info Samantha provided me. She has been pleasantly persistent and never pressing. Therefore, I kept engaging with her in discussions about your company. Jason Cole,
Art
GBNew guy, old game. Being newly licensed and eager to write business, my business partner and I found ourselves stuck in a position where we must rely on industry veterans to get started. That means they keep most of the commission and they keep your book of business. No thank you! Bolt gave us the ability to operate independently from day one! They even let us write our own E&O policy! And now we have access to so many markets that would've taken years to gain on our own. Samantha did a stellar job! Super happy!
Tommy
GBThis company really works hard at helping you be successful. As I worked through my first policy quote Aaron Mattas was very helpful and went above and beyond to make sure I understood the quoting, policy, and binding process as we worked through it together. Samantha Zace was very helpful as well making sure to be available to answer all questions as I was getting on board. It's people like this that make the transition easy and understandable. Both Aaron and Samantha offered their assistance if needed as I move forward in the insurance business. The training videos are helpful as well in learning the quoting process and software operation.
Lorena Rico
GBFantastic Customer service experience I have been a Life/Health, and P&C agent for the last 7 years. Recently I decided to open up my own agency, Kevin Rodriguez was and has been amazing throughout my entire process with Bolt Access. His great customer service and followed up has made this so much easier then I ever imagined.
Monique
GBKevin was absolutely PHENOMENAL Kevin was absolutely PHENOMENAL! He was the BEST! The ABSOLUTE BEST!!!! ๐๐๐ First and foremost, he was professional and he LISTENED. His followup was impeccable. He would call back when it was good for me. He wasn't pushy. He didn't ask me a bunch of stupid questions, but questions relevant to the situation. Due to unforseen circumstances, my enrollment took much longer than I had anticipated. He was patient and persistent, but unwavered. If the test of the company has his level of outstanding customer service, I'm committed to Superior Access forever!!!