Not a great experience Not a great experience, they say all the right things, but when it comes down to it, it is impossible to bind business in the Northeast with this company. Forget entirely about personal lines...all of their carriers have pulled out. The application process on the commercial side is slow and painful and their carriers will ask you questions that you have already provided the answer to. Their system needs updating and it is not easy to use. I signed up for 6 months, cancelled after one, obviously didnt get any money back, but thats ok. Would not recommend.

Superior Access gives agents options to… Superior Access gives agents options to provide to their clients with a cost effective price point. While any new process takes time, they are there to help you succeed. Jacob is especially great to work with and has a wealth of knowledge about their systems. If you have a question, he's there to answer it.

Rick Budnick is a credit to your… Rick Budnick is a credit to your organization. His people skills and technical ability are second to none. I am a veteran of the insurance business-over 35 years in property casualty insurance alone. I know a professional when I interact with one. Rick Budnick exemplifies the kind of professional you can build your practice with. He is upbeat and he is very effective. Thank you for your efforts, Rick! Sincerely, Raymond Naclerio P.S. I will be referring other brokers who would benefit tremendously working with Rick.

I have been very well coached through… I have been very well coached through the entire process, from signing up and getting my login information, to being walked through the quoting process, and then troubleshooting through my learning curve. I have appreciated the professionalism and patience, along with the knowledge of the product from Samantha Zace. She is an excellent support representative to have on my side. Also, she is just a very pleasant person judging from her voice over the phone. Thanks so much to Samantha!

REFUSING TO CANCEL MY AGENT ACCOUNT REFUSING TO CANCEL MY AGENT ACCOUNT. I'VE REQUESTED CANCELLATION NUMEROUS TIMES. They aren't worth S. On hold for 20 MINUTES+, numerous emails sent to SUPPORT, they even PHONE SCREEN. My advice to agents is to avoid this place at ALL COSTS, THEY JUST WANT 250/M FOR NOTHING. THE WEBSITE WAS SUBPAR AND BRIGHTFIRE WORKS WITH THEM.... ONLY WANTING MORE AND MORE MONEY BUT NOT HELPING THE BOOK TO GROW IN ANYWAY. ITS A SCAM. SCAMMING AGENTS AND CUSTOMERS. ALSO, IN CERTAIN STATES, THEY DON'T EVEN HAVE COVERAGE UNLESS THE PERSON IS "PRIME"... THERES NO CARRIERS FOR SUBPRIME, BUT YET YOU PAY A PREMIUM FOR THIS SUBPRIME SERVICE!!! STAY AWAY.