Dustin Fabian
GBThe Right Solution for Our Company My company manages email across multiple products and Pinpointe offers everything we need to intelligently engage with our customers through automated campaigns and easy-to-use templates that save us time and resources. I love Pinpointe's simple reporting features, which allow us to evaluate campaigns in real time, and their multi-variant and split testing tools help us to maximize our results. Another benefit of working with Pinpointe is the knowledge and responsiveness of their team. Any time we have a question or require additional information about a new feature, their support staff responds quickly, making us feel like their most important client. At the end of the day there are many email provider options - I'm glad we chose Pinpointe.
Emerson L. Schwartzkopf
GB6-year-plus user, and satsified. I've been using Pinpointe for more than six years and I'm very happy with its performance. I send emails worldwide, and the timed-release delivery feature works well for us to reach readers at an optimum time. I also find the almost-limitless list segmentation helps us hone in on specific audiences.
Jim Alexander
GBPinpointe Delivers Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.
R Malen
GBPinpointe Flexibility, Expertise and Customer Service We appreciated the flexibility the Pinpointe team provided to create a plan that worked best for our client. Throughout the sales, setup and maintenance processes we always found exceptional availability from the team. They lead with excellent customer service and that has never left the business relationship. Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs. Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface. The metrics and reporting tools were an unexpected plus. They are used by our team and be client end users to optimize their mail campaigns.
John Renner
GBEverything you need from an Email Service Provider plus great customer service Across all our brands we send more than 20 newsletters each week. Pinpointe has helped us to create a very efficient process for setting up and sending these newsletters. Our newsletter open and click rates went up almost immediately when we started using Pinpointe. In addition, we send a multitude of emails to promote events, webinars, premium reports, etc. The drag-and-drop email builder in Pinpointe has made creating these mobile-friendly e-blasts easier than ever.