Matt Klempa
GBNice template builder and reporting I used Pinpointe for an email marketing campaign. I found the template builder and reporting to be easy to use and excellent for my purposes.
Alexandra
GBOur firm was very hesitant to leave our… Our firm was very hesitant to leave our provider of over 12 years. Do we have any regrets? Yes, that we did not do it sooner. I cannot express how happy we are to have made the move. The system is easy to use, very high quality. The team we have on our side, is awesome. Replies anytime, any day and mostly within 45 minutes. Our delivers, opens never better and reporting very clear and detailed. The continually work with us to achieve even better results. Highly recommended. We have been here almost 1 year now. Looking forward to many, many years with Pinpointe.
R Malen
GBPinpointe Flexibility, Expertise and Customer Service We appreciated the flexibility the Pinpointe team provided to create a plan that worked best for our client. Throughout the sales, setup and maintenance processes we always found exceptional availability from the team. They lead with excellent customer service and that has never left the business relationship. Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs. Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface. The metrics and reporting tools were an unexpected plus. They are used by our team and be client end users to optimize their mail campaigns.
Ben Wood
GBI own multiple businesses and use … I own multiple businesses and use Pinpointe for all of them. The drag and drop email builder allows me to create emails easily without having to write HTML myself. The emails look good in multiple browsers. I much prefer phone support, but their chat support usually does the trick.
Jim Alexander
GBPinpointe Delivers Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.