Outstanding customer service and tech support We have used many ESPs over my tenure with this company, and Pinpointe has by far the most responsive and easy to work with tech support in the industry. Multiple options are available for you to reach out to them, including site chat. I've never had to wait long to receive a thorough explanation, fix, and/or walk-through from the team regarding any issues I've bumped up against.

I really like the WYSIWYG editor and… I really like the WYSIWYG editor and the option to view/edit the HTML code for my messages. Support is there if needed but the program is really user friendly.

Pinpointe Delivers Pinpointe was my first foray into email marketing platforms beyond the MailChimp, ConstantContact bunch. After an exhaustive sourcing effort Pinpointe got the nod, with reservations, over a range of competitors. They won the business on price, deliverability and support. The product set was not as robust as some larger competitors but, to their credit, Pinpointe not only had a roadmap that went where we wanted but, they delivered on it. What a breath of fresh air these folks are. Responsive and anticipatory are two of the hallmarks of our experience with Pinpointe. The platform is logical and easy to use, offers multiple levels of "in process" support and has some of the better testing tools I have run into. We are a customer, going on 3 years now. I keep my ear to the track and have yet to hear the rumble of a competitor that will supplant Pinpointe. I highly recommend their service.

Support is helpful Support is helpful. You typically get a reply within an hour and the support staff is very knowledgeable Inbox / Deliverability has been better than other systems we tested. Great testing tools to help improve results - multi-variant /split testing, inbox preview in 25+ inboxes and pre-flight spam checker

Great service, solid platform and knowledgeable We spent several months looking for the right company to have our email marketing go through and we heard good things about PinPointe so we gave it a try. It was a GREAT decision. Very informative and timely responses, full of ideas and resources to improve our email campaigns, and that does not begin to explain how it has helped our email campaigns overall. I would happily recommend them as an email service. In fact, I already have.