David Amaral
GBSpeed at which my problem was resolved Speed at which my problem was resolved. Lost main disk drive with all apps and licenses. Pixbim resolved my issues with restoring everything i had lost.
Dave M.
CAThank you for getting my account… Thank you for getting my account activated after losing it...GREAT service from Support. Re-activated with NO problems....Great product. I love this app. Dave M.
David Chamberlain
GBPIXBIM and its Video Upscale AI are winners! I ordered Video Upscale AI and couldn't be happier with it! It's slow on my machine (a Windows 11 laptop), but it runs nicely in the background. It does an excellent job of upscaling some videos I downloaded from the Internet that weren't very good quality. Even more importantly, I had an issue with files saving when the upscale was completed. When I contacted PIXBIM, they responded within hours. They asked for information about the file I was working with and my system (including logs), reviewed and analyzed the issue, and effectively resolved it within a few days by having the developers create a new version of the software with an effective fix. That's support you rarely see from a software company! Very pleased with this purchase and with working with PIXBIM.
Dave Butler
NZTHIS IS AN EXCELLENT PROGRAM THIS IS AN EXCELLENT PROGRAM I COULD NOT PRAISE IT ENOUGH THE ONLY PROBLEMS I HAVE HAD ARE THE MISTAKES I MADE MYSELF I CONTACTED NICOLE AND RECIEVED AN IMMEDIATE REPLY 10 OUT F 10 FOR SERVICE AND PROGRAM KIND REGARDS DAVE
Earl E.
GBVery satisified with customer support After a computer crash my PixBim app reverted to the trial version. Unable to locate my license I emailed customer support. I though I would get the usual run around but I was wrong. Thanks to Nicole I had my license emailed to me on a Sunday morning. That this took place over a weekend was surprising in itself. Well done, PixBim. Thank you.