Lifetime deal is just for 60 days!!! i bought a "lifetime deal" of Deepword on 8-July-2022 and there was a 60 day money back guarantee. Then I got the mail from deepword on 14-sept-2022(66 days from purchase) saying they are stoppign service. I panicked and asked appsumo and deepword and they said... don't worry we will keep the software for you. I was not actively using it and when I wanted it I came back on february 2024 and found the access is still broken. Now appsumo is saying we cannot do anything after 60 days. So effectively they consider customers as fruit flies which has only 60 day life. Beware of lifetime products at onetime fee.

Amazing Service and Very Quick Response As always I have received very quick response to my request. Victor from the Support team was not only well prepared with my issue, but also gave me different options to resolve the problem. I could say amazing team, customer-oriented support, friendly and easy going, and more important, very professional approach. Thank you guys, thank you Victor

Really great customer support The support is really understanding and willing to work with you. For example, one time I bought a product that was only available on appsumo plus, but I had totally missed the part where once a product isn't on the market anymore you can't upgrade the license anymore either, which ruined the whole point of the product that I bought. So now I was stuck with the 100$ plus subscription for nothing. But the appsumo support made an exception and refunded my appsumo plus plan. So yes overall a great platform and awesome customer support team.

Very good customer service Very good customer service. Lots of diamonds in the rough. Don't take my word for it. See for yourself

Support solves the problem! I had a problem accessing a purchased product. Appsumo responded rapidly to my email and provided a quick and easy solution. All is now great! Thanks to Appsumo!