Unbelievable Customer Experience Ordered from Apricus skincare and had to cancel because I live in Europe. They recommended a store in the EU and kept in contact with me to ensure my refund was complete. I wish every company treated the customers the same way. Based on my experience, I see this company becoming extremely successful. Stellar customer service 👌.

I recently discovered this brand on… I recently discovered this brand on TikTok and I will say that I am very impressed! I had some issues with a delay and a missing item, but the customer service team was very quick to respond and help resolve my problem. Not to mention they were also very professional and friendly. Overall, I believe that their products are definitely worth the purchase!

Type of shipment is really bad Type of shipment is really bad. I'm following alex costa for so long. However this was my first ever purchase. I dont why but my has been returned without giving me any notification nor i got my money back too.

Excellent customer service Contacted their customer service regarding a question if their products are cruelty-free, vegan and are not tested on animals. Something that is very important to us. I received a very thorough reply on the same day from one of their employee named Cristina. Cristina was very polite and also gave suggestions on what products will suit better for my hair type. Above all she assured me that their company follows highest ethical standards and truly believe in being a cruelty-free company and not testing their products on animals either. Majority of their products are vegan but some have animal ingredients like beeswax and sheep wool wax. Truly hope they can make all their products Vegan soon. Very happy with the overall customer service, their turn around time and their love for animals as well.

great customer service Just started using the products and love them so far! Had a small issue where one product was being send from another warehouse but customer service was amazing and was super on top of it! They had quick responses which I appreciate. I would recommend