crfusion
CR20 Years old client Easy to talk to, fast support, 0 problems in the past, we have been a client for 20 years now. Very happy with their products
Judy Primavera
GBGate is great for users of all levels of tech knowledge I needed to get an SSL certificate for my website (it is a non-profit foundation's website) and I am not very tech savvy. the customer rep was extremely patient and provided assistance that was geared for my level of expertise (or lack thereof). That is why I have stuck with Gate all of these years. You do not have to be a technology wiz to use or understand their services.
VW
GBAvoid Gate.com at all costs I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress. Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times. Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.
Panos Kokkinidis
GREasy hosting with exceptional support We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a database dump from their backup for a database that we missed) and the support personnel of gate.com responded promptly and provided a satisfactory solution with the help of their Systems Team.
pcookembconcepts.com
GBTerrible customer service Terrible customer service. Our company email has been intermittent for two weeks. I have emailed and called them numerous times. They set up two telephone appointments but didn't call. They simply ignore us. No-one needs this aggravation. Choose another company to give your hard earned money to.