Avoid Gate.com at all costs I was a Gate.com customer for over 20 years (back when they were Hostway). This year, my VPS became corrupted, and technical support was unable to fix the problem. They set-up a new VPS, but it couldn't support the basic version of PHP required by Wordpress. Gate suggested I go to one of their "sister companies" instead. They refunded me for the original VPS, but they claim I didn't respond to a cancelation request for the second VPS – even though I confirmed the request to agents by phone multiple times. Over 5 months, I've lost track of the number of hours talking to their support or customer service reps. There are some good people there, but the overall service and experience have been completely abysmal.

Fantastic Company! I've been using Gate.com for years and never once had an issue. They are very professional and will treat you right every time! I plan on being a customer of theirs for many years to come! Thanks Gate.com!

Easy hosting with exceptional support We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a database dump from their backup for a database that we missed) and the support personnel of gate.com responded promptly and provided a satisfactory solution with the help of their Systems Team.

Great Support! I've been a client of Gate.com for years and have always been highly satisfied with their services and support. The site is easy to navigate, reminders are timely and, when needed, the support team is responsive and reliable. The costs are competitive.

SCAMMED when we ended contract Somewhat decent service over several years. There was a huge hiccup with email a few years ago but we stayed. Due to a change in business plans we opted to switch recently. Then comes the SCAM. They make it very difficult to cancel the service. Only via phone and they do not allow you to delete your card online unless you put in a new valid card. So we were scammed for a full year of service on one site. They state it was in our signed agreement...however we signed up years ago so they changed the terms of service. They also stopped notifying when your renewal was coming up AND added where you could not remove your card. We know this because 5 years ago we did drop a site and received dozens of email reminders. We also were able to remove our card to not be billed and chat with customer support to confirm. These options are GONE and so is our money. I would not recommend this service to anyone.