Great support team I was wrongly charged for $39 CAD by cockatoo. I emailed their help and support team and they promptly responded back to my query and reimbursed my payment. I really admire and appreciate what they did and that too with a swift response. Shout out to their help and support team. Will continue to use their services in the future. Thanks Cockatoo 👍

I am thrilled by Cockatoo! I am thrilled by Cockatoo! It transcribes even spoken dialect in proper written language. That's outstanding. And I stop saving extra copies of the transcrips. They are always and securely available on Cockatoos's platform and even separated minute by minute. You always have your full overview over the whole text. Really great!

Swift Transcription Service I recently had the pleasure of using Cockatoo's transcription service, and I must say, I am thoroughly impressed. From start to finish, the entire experience exceeded my expectations, and I am more than happy to leave a 5-star review for this outstanding service and company. First and foremost, Cockatoo's turnaround time was astonishingly fast and within a few minutes (thanks to their AI software) I had a strong base of my 2-hour audio file. The user-friendly interface of Cockatoo's platform also deserves praise. Uploading my audio file and specifying any special instructions was a breeze. The website is intuitively designed, making the whole process seamless and hassle-free. Additionally, their customer support team was readily available to assist me with any questions I had, displaying a high level of professionalism and dedication. Thank you, Cockatoo, for providing such an outstanding transcription service! Sincerely, Loura

Cockatoo has good translation, but.. Cockatoo has good translation capability. Compared to others it is definitely faster. However, It has not good enough UI and features, and sometimes UI not respond. Also, the support side is not good as expected. If you have a problem, you are your own. Support has no response in most cases; if they promise you a discount when you started to use it, they might change their mind. I wasn't expecting that coming.

Fees too high The 1-star review is not a reflection of their service, nor is it a reflection on the quality of their transcriptions, which sets the benchmark in the industry. I have tested other transcription services and none even come close. However, having been a subscriber and regular user, I find their 264% increase in annual subscription rate way off the scale. I'm sorry, but as I don't use anything like the available word or file limit allowed, I will not be renewing. Perhaps they might consider offering a lower annual subs rate for a lower usage requirement.