Carrie
GBDon’t recommend Don’t recommend. I’ve been with this company for over ten years, before when they were snappages. Customer service used to be great, if you needed something done it got done asap. Now it’s pretty much non existent. All you get is I’ll forward your response onto this department or that department. There’s absolutely no follow up. I’ve been waiting for a month to an issue I’ve been having and still nothing. So we’ve decided to go with a different company for our website needs. Anyone who uses this company, good luck to you.
Jerry
GBSubsplash Rocks Subsplash has been hugely helpful over the last year as we have been attempting to connect with our congregation and community. They were extremely responsive to questions as we got started and rolled out. The very few support instances that have occured have been resolved promptly.
J Bret
GBSubsplash took a couple of novice… Subsplash took a couple of novice webmasters and walked with them through the process of setting up a website, inserting content, and learning how to keep the site fresh. plus walked us through the process of getting the app ready for the app stores. Any time we have had a question or concern, they were there to walk with us through the issue to a resolution.
Michael
GBThe must have all in one ministry tool! Fantastic Ministry Tool! Mobile App, Website, Streaming and Giving platform all in One. Subsplash has become the connective center of our entire church body. In the age where online service is no longer a question but a requirement, there is a big difference in being a church online or being the online church. At Central Triad Church, Subsplash has made the difference for us.
Christopher Smith
GBlower-priced & very lacking Subsplash is a lower-priced alternative for local churches, but it is so lacking in features as to be nearly unusable. The positives: 1. It has a wonderful chat function which creates a mini-forum for each group (home group, kitchen team, youth group, etc.) but only on mobile. 2. Sign ups for events, meals, etc. work very well. 3. Sermons can be grouped into series. The negatives: 1. The website it creates for your church looks awful, but also has almost no functionality. "Media" (where sermon recordings go) demands a password every time you click, so a visit to Media page, then search for a sermon, then listen requires 3 password fill-ins! And the search doesn't work at all. Searches for words in the sermon title come up empty; it's possible the database hasn't been implemented yet. 2. None of those nice chat groups on your website. 3. No calendar of events (or Upcoming Events) on website. 4. Your church's Subsplash website will be a basic Wix-style website with none of your graphics, making Subsplash a non-starter for churches concerned about their "brand" or "identity." It is certainly our hope that Subsplash is able to fix the many bugs and add the many missing features, as it's much more affordable than competitors, and the chat enables communication between members, something competitors like CCB and Planning Center don't allow.