Company is in CHINA.....Scam Company is in CHINA.....Scam There is no where on the website stating that this is an international transaction for a company in CHINA.....The US Address is nothing more than a storefront for multiple companies for an address. Shameful. No response to email. Only after the Trust pilot review did I receive a refund and now Trust Pilot is threatening to remove my review if I don’t send my full contact info to grounding well. Grounding well already has it. Wow. Scams all around.

I'm getting the run around I'm getting the run around. They even sent me picture delivering it to the wrong address. I've replied twice when asked if I'd like a reship, I've replied yes. I will be reporting this to the BBB.

not sure if its a scam as they are not upfront that they are from China This website says nothing about them being in China, has a USA address. They have not replied to my emails either. I wanted my order this cancelled once i got the tracking numbe coming from China. If they cant be upfront about where they are located I can't trust the product. EDIT: They got back to me and am happy I got a refund right away.

Updated Review, pleased with service. Update: after a long conversation in instagram, grounding well offered to replace my grounding sheet at no charge. I’m super pleased with the outcome and have no more complaints. I love the product! My grounding well sheet worked until I washed it. I followed the washing directions perfectly. I contacted customer service and the interaction was so painful it took a month for them to send me something to “test my outlet”. My outlet of course worked. So the sheet stopped working. Only after this month of interaction did they tell me I could return it for a full refund thanks to their 90 day policy. Well the customer service took so long to do anything that my 90 day window and $90 was gone.

I absolutely love this matt! I absolutely love this matt!! It works for me. I finally get sleep now..with less bathroom visits too. I have more energy. I had back surgery an I'm experiencing less pain. Just thank you!! Now I'm buying the sheet.