Anese

960 Monterey Pass Road, 91754, LOS ANGELES, United States
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2.55
Based on 20 Reviews

5

35.00%

4

5.00%

3

0.00%

2

0.00%

1

60.00%
About Anese

Keeping it real one beauty product at a time. Creators of the original booty scrub and booty mask.

Tags
Contact Info
  • 960 Monterey Pass Road, 91754, LOS ANGELES, United States

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PATRICIA BEASLEY
GB

Scammer. If I could leave a review without stars, I would. This company took our money and never sent us our products. When we tried contacting this company, they would never respond and or ignore/delete my comments on their social media. The fact this company is still open and allowed to take people's money without sending products is mind boggling.

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Samantha
GB

Thank you Meg! I had some trouble with an order and had started losing hope but Meg turned it right around and got me back on track. I have a tracking number now and will continue to be a customer of anese. Their products are quality and have worked well to clear my body acne. Thank you Meg, you made my day!

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Moe
GB

They will take your money and not ship your order I ordered back in November 2023 for the Black Friday sale and still have not received my order. There has been no communication about the status for the four months since placing the order, and I have had to reach out myself numerous times for an update, waiting for days to hear finally hear back. With no refund policy (which I can't find stated on the website!) I will be trying to get my money back through my bank. Citing weather and supply chain issues but still taking new orders and running sales is not considerate of your customers in the slightest. I will be finding alternate products from a reputable company. I am disappointed and I won't be a returning customer after this terrible experience.

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Jordyn Chayhane
GB

Ordered my product on 2/21 and never… Ordered my product on 2/21 and never received a shipping notification. They also don’t respond to emails and already charged me and it’s about to be 2 months without my product I ordered.

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Patricia
GB

What is going on with this company. Just unbelievable. Placed an order April 7th, credit card was charged April 8. At that time, website listed 3-5 business days processing time (it still does) before order ships. I received an order confirmation on April 7th, then literally nothing. No communication whatsoever. I had to reach out to them, which I did today, April 24th—SIXTEEN DAYS after they charged my card—, and spend an hour of my time dealing with this. There was no apology (until I called that out). Literally nothing has happened with my order so far, it hasn’t even been processed. The person I chatted to also claimed their processing time is 7-14 business days—again, the website said 3-5 business days at the time I ordered and it says the same today. I love their products, but will never order from them again. They are absolutely violating the FTC’s Merchandise Rule, if not Visa Rule 7.6 1.2 as well. Who knows if I’ll ever get my order.

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