Daniel Tan
GBHi All Hi All, Please stop buying any themes from Templatic.com, Directory theme or any Club Membership. Phishing issues and it has bad mobile friendly plus lot of issues, not connect to the plugin some times and Support they have only email. I had club membership and and paid full premium its utterly wast of time. Don't wast your money with Templatic.com.
Romain Gelez
DOThank you to the Templatic Support Team Thank you very much to the Templatic Support Team for all the help they provided us. With the release of Wordpress 5.5, many of the plugins and themes were not ready and some elements of our website were not working properly. I contacted them to explain the situation and they worked on the case with me until we resolved it. Knowing that you can count on a fantastic customer support when having a situation with your company website is really amazing. Everything is fine now, thanks again!
Nageen Chauhan
INBad company ever I deal with Its almost 6 month working with templatic support team, but they can't fix bug within their own PayU Latam plugin. I am still looking for external developer who can fix payment gateway issue for me. Support team is really nonsense. I even offered them to do a paid fix but they are asking me stupid questions and never fix the issue. Super bad company I ever deal with.
Nick
GBA short review for a great product: A short review for a great product: Large Multi layered site. Themes are generally good, and relatively easy to customize. Their own plugins are okay and most work as required. General WP plugins work well with the site. Where do they stand out? Support! Time and time again, as my site is quite heavily customized, I have had to contact Deekshit in support. Speedy resolutions every time. Often they ask for the FTP access, which due to the site configuration, I can't give them. So then they find a work around. Good product but great support! cornwalltourismoffice.co.uk
Nicole Coughlin
AUExcellent customer service Excellent customer service. I purchased the Club Theme. Unfortunately I needed a refund due to what I needed the theme to do however the themes are very well built. They gave me a refund immediately. I am looking at some of the updates coming with the themes and it's excellent value for money!