Terrance Brown
GBAmazing Amazing! Although I called earlier to see if I can come in early. Who ever answered the phone was rude. Once I arrived the young African-American women was amazing she made me feel very comfortable and she explained everything to me but the receptionist needs training
Tabitha Brown
GBFantastic experience Divine is so nice and informative! My son was excited but a bit nervous at first. By the end of the visit he was basically jumping up and down with pure joy and happiness! He didn't stop talking about it all the way home! Great experience! Thank you Divine
Vanessa Caldwell
GBNever too old to be Bold First experience at 64 years old getting aligners. It was a wonderful comfortable friendly experience. Allison my SmileGuide in Omaha, Nebraska explained the process every step of the way! Technology was out of this world! Can’t wait to see and feel the results. I am sooo excited! Thank you Smile Direct Club, in advance! 12/7/23 Just received a text, I do not qualify. I have a complex issue. All I ever wanted in my Senior years, was to smile till the day I die. Sorry you couldn’t help me. 😭
Dina Bozsoki
GBGreat Experience Edwin (Nashville) made the experience great. He was smiling, caring, careful, and knows his SmileDirect approach. I appreciate that he listened carefully, didn't push the more expensive program after he explained the two, and I had made my pick, and he went above and beyond to be complete in all aspects of the process.
Desire' Massey
GBAmazing Customer Service ! The SmileGuide was amazing! She was so professional and very personable. Though the SmileGuide was working alone, she made sure to let myself and other customers know of the unexpected extended wait times that we may experience (which wasn’t very long). She had such a welcoming personality and it made me feel happy to be there. I was comfortable with her and would definitely recommend this SmileShop to anyone just based off the great customer service! The appointment was quick and easy to understand as well as straight to the point! I’m excited for my new smile!