They provided no help in solving the… They provided no help in solving the problem that my website was not accessible.

Internet technology isn't perfect and… Internet technology isn't perfect and so much is happening that it is often we come across a road block. At times, these need to be resolved ASAP as some client or the other is breathing down our sorry necks. That's when a good hosting service can be invaluable. I am an average sort of guy and often there are issues way above my head. These guys at Hostway have always helped me and fast too.

I had a question on the SSL… I had a question on the SSL subscription for my site, and the question was answered quickly and accurately. It saved me money because I was about to purchase a new SSL based on a deceptive email that I thought was from Hostway, but was actually from an outside company. Hostway support assured me that SSL came with my plan and the other email did not come from Hostway.

Sister Company-MyHosting Sister Company-MyHosting I had been a myhosting customer for years. I had a credit card expire and missed one payment. They terminated - TERMINATED the service. And guess what, their answer was to move to Hostway their "sister" company. Seriously, if you want people to migrate why not work with them? TERMINATE? I will absolutely go elsewhere. Thank you, and NO THANK YOU!

I am really surprised with the quality… I removed the previous bad review. After talking with One of the managers, Ms. Joy. She fixed my issues. Hostway really needs to provide proper customer service skills to their billing agents. They are extremely arrogant and have zero (0) respect for customers. The reason I increased to 3 stars is because of the manager's resolution of my problem.