Scam company, stealing email addresses and SPAMMing This scamming company illegally use my private data and sending SPAM. They stole my email and had subscribed me to their promo without my permission. And SPAM coming not a first time, I unsubscribe but they did it again.

The 2 girls working here are clowns Really really bad service here at the scunthorpe store. Shockingly bad! The store manager (Rosina England)& her child worker friend have zero training in how to run a shop or even deal with a customer. These 2 girls running this shop will lose all customers. They have zero interest in helping a customer & simply don't seem to care about their job. Will never come back to this store again. Hopefully they will be replaced with staff who actually know what they are doing. I feel sorry for the owner of the branch... I hope they read this & realise they have employed clowns who don't care!

Unacceptable pricing difference between shop and online I was very disappointed with my experience at the Tonbridge branch today. I purchased 2 barrettes and was told that they were £6.00 each. I commented that this seemed expensive and was told by the assistant "We don't set the price" I checked this on the online website a couple of hours later only to find they were on sale there for £2.40. I feel that the difference in price between online and shop cannot be justified. I only wish I had read other reviews before buying as then I would have realised what a dreadful reputation Claire's has.

Absolutely awful Absolutely awful. Do not order from them. Ordered online on the Thursday and was advised ready to collect within hours. Heard nothing, four days later I was still chasing my order which had been cancelled without anyone bothering to let me know and despite Track My Order status still saying ‘In Progress’. Was told my money won’t have been taken until fulfilled which was incorrect as it was showing as having left my account. Terrible, unsympathetic service from staff in the store I was due to collect from. I’ll never order or visit again and will tell as many people as I can to do the same.

Don't go here unless you want blood poisoning! id give this a 0 if i can, i got my ears pierced, after it my ears started to hurt so i cleaned them everyday, even though i cleaned them regularly, my ears started to bleed, hurt, scabs came off. Then i realised the jewellery was metal not a gold like i asked. They got infected had to take them out, they are so much better now. would not recommend, they arnt professionals!