Steven Varley
GBAmazing value for Office 2021… Amazing value for Office 2021 Professional. Received product key straight away. I did have a problem accessing the link to download the software but a quick email exchange sorted it. Great to be able to liaise with a friendly human given Chat wouldn't have worked for this query. Will also buy for other PCs.
Paul
GBMicrosoft Office Not Supplied I ordered the Office 2021 Pro from Thesoftwarehub on Friday 8 March, but the confirmation email promised straight away never arrived. I sent a message immediately to the seller via their website but never received a response. The site says messages are normally responded to within minutes. The £8.99 was taken from my account, but still no software. I have sent another message to the seller today via their website but again no response from the seller! I would please like a full refund.
Linda Scotney
GBBeware! I bought Office 2021 Professional Plus on 22nd March. The key wouldn't work, tried installing by phone, that wouldn't work either, just got cut off at the end. Went on the web chat and was told I would get a refund. On 28th March I was told by email the refund is processing, please allow a few days, but nothing has arrived. They now won't return my emails or web chat. I've tried to leave a review on their website as that's where I looked at reviews, but they didn't post my review, and of course all reviews are good!
Customer
GBI ordered software on Good Friday I ordered software on Good Friday. After the holiday I emailed SW hub. I received a prompt reply and the access and instructions to download the software. The MS installation by telephone is a tedious process and you need to take care to enter numbers accurately. However all went well and I have the software installed and working - so well done SW hub. MCH
Mr Paulo Costa
GBWhen I needed help the customer care… When I needed help the customer care agent was very efficient in dealing with my issue until it was resolved. Good job👍