We absolutely love our Almost Heaven… We absolutely love our Almost Heaven Audra 2-4 Person Canopy Barrel Sauna from Select Saunas. My husband was able to build and install it himself. We love the look and design of the sauna, and have enjoyed it nightly since we got it. We have only had 2 adults in it so far, and that is a very comfortable fit. Select Saunas' customer service was exceptional throughout the ordering process.

Select Saunas is unresponsive if there's an issue Select Saunas is a great company as long as you're placing an order. They are very responsive...as long as you're placing an order. Select Sauna will NOT be responsive and a paying customer can expect a total run around when you need troubleshooting or support. I will never recommend this company after spending ungodly amount of money with this company to be ghosted as soon as there is an issue. Find another supplier!

This was a horrible experience from… This was a horrible experience from beginning to end. Although they did communicate after over a month of nonstop emails, i didn’t receive product until 2 months later. When shipment arrived the loader didn’t have tool adn pallet broken. (Had to manually unload sauna). To be fair, Chris was responsive after asking to send extra parts because of cheap wood. However , new parts were incorrectly milled and the whole sauna was off balance. This Sauna was made very low quality for the price I paid. Wouldn’t recommend select sauna. They have a good sale until order is made and now nobody is responding to my discrepancy. Very disappointed in product and customer service. Find someone else that has better quality and honest salespeople.

Sauna is amazing. Shipping was quick and delivery was easy. The sauna took about an hour and half to build with 2 people (my husband and myself). It was easy to read instructions. They sauna takes less than 20 minutes to heat up and is very hot at the maximum temperature.

I ordered the Barcelona at the end of… I ordered the Barcelona at the end of February. On their website it said shipping in Mid March. Its April and still no word on the sauna. Tried to email, call and live chat with no response. Finally had to file a dispute with the credit card company to get a response. Representative replied that they have trouble with their phone lines. But I tried every way possible to contact them. Saw this excuse used with another customer. If it is the case, why not just use a dedicated cell for business use? Finally got word the item was shipped on 4/5