Great customer service, high quality sauna products! They answered my call immediately and were really helpful in helping us find a sauna that would fit our requirements. We ended up ordering the Thermory No. 63 and after a few weeks the sauna was up and running in our backyard. We are amazed by the quality of the barrel and how smooth the wood is, both interior and exterior. Thought heat distribution would be uneven since it's a barrel but don't notice much difference anywhere. Pleasantly surprised to find how great and stylish the HUUM Drop 9 kW heater looks in our sauna compared to the pictures. It makes the sauna look super luxurious in combination with the dark Thermowood. Highly recommend Select Saunas for their great customer service and the quality products. We couldn't be happier!

Misrepresentation We recently purchased a sauna after a great deal of research to find an American made sauna that would work in our older home. Select Saunas had one on their website that seemed to fit our needs. The website clearly stated it was 15 amps but on arrival, we discovered that it is 20 amps which our circuitry cannot support. The literature in the box also indicates 15 amps. We reached out to customer service who initially advised us to purchase an adapter. After speaking to an electrician, they advised against it. I reached out to customer service again only to be told that we would need to pay return shipping as well as a 25% restocking fee. Why should I have to pay for their inaccurate advertising and misrepresentation of the product? Not trustworthy at all.

Great product with the best price… Great product with the best price around. Shipping was fast and everything arrived in perfect condition. It also arrived exactly as estimated during checkout. Only criticism would be that there was no communication between the order confirmation and the trucking company calling to schedule delivery several weeks later.

Overall sound experience Overall sound experience. I had some damage via shipment that was hidden, but I was taken care of after this was disclosed to the vendor. Love the product, works great!

HSA approved and quick delivery The selection process was fun and the options many. The shipping scheduler communicated every step and the freight / delivery driver went the extra step and delivered the pallet down the driveway to my garage door. Assembly was a breeze with little help.