Penelope
QAThis company is a complete joke This company is a complete joke. I've authenticated a lot of items with them in the past and it was fine. This time around. I've had zero contact from for 2 days regarding 2 Hermes bags. I've messaged their chat several times and have been ignored. They have zero communication with customers for a service we entrust extremely high value items to. It's so offensive and extremely disrespectful to pass your 24 hour deadline to authenticate an item, ignore client questions for days on end. Terrible service. I'm still waiting for my authentication or refund!
ninalo
GBTerrible company Terrible company! I bought an item that was authenticated by this company. When I tried to sell it on a platform, the sale was canceled because the item is marked as counterfeit. The funniest part is that it was Real Authentication that marked it as not counterfeit! So even they do not trust their own decision. Terrible company, do not recommend.
Posh Purse Gallery
QA2 Different Results for One Bag There should be zero star option. We dont need to explain further. One bag submitted in two different timeframes. 2 different results provided. Also they posted something on social media that can make people participate. Majority knows the answer. But this company said the authentic is otherwise😂
Lyn Levy
GBAuthenticate for insurance … I sent in over 25 bags and purposely included counterfeit. They found it and provided fast accurate information along with fair market values so I could get them all insured! What an amazing service! Fast professional and they know their stuff! I couldn’t be happier. I highly recommend anyone who Has a collection to authenticate each and every bag and then secure insurance!
Ringgo Widjaja
GBAccurate Assessment I had two (2) watch authentication services from Real Authentication. 1. A used Cartier watch I purchased locally which was determined "authentic". I sold this watch thru eBay and was determined "authentic" by another authenticator. 2. I purchased a used Cartier Ballon Bleu from Gr****ee, and was determined "counterfeit". Prior Real Authentication, Cartier store in South Coast Plaza, Costa Mesa, California, told me the bracelet is aftermarket. (Cartier did not open the watch) Based on my experiences, I think Real Authentication provided a very accurate service.