Good ordering experience, bad activation experience, great follow-up experience. The ease of ordering and delivery was great . . . however the product key delivered is not allowing the activation of Office 2019, as promised. Only temporary (2/5/20) use capable. I do not want to have to generate an account with Microsoft in order to activate this product, and when I ordered, it did not appear that would be necessary. 2/6/20 - Updating review to Excellent due to very positive response and experience to my initial review/experience. SP provided a unbound (to required Microsoft account) product key, which was my desire. SP immediately responded to my original review concern, stayed focused on understanding my need, and provided an acceptable solution. Thank you!

Everything went exactly as it should. Everything went exactly as it should. The only improvement I'd recommend is mentioning for folks wanting to use ODT to install MS Office. Is which exact "Product ID" the product correspondences to. See "List of Product IDs which are supported by the Office Deployment Tool for Click-to-Run" in google (this will find a docs.microsoft.com page).

2nd time to purchase 2019 Office Pro binded to… Purchased 2019 Office Pro binded to Microsoft account. Second time to buy. BUY 2nd key for 2nd.PC .Received key immediately and installed without any problems.

Great price Great price. Easy purchase and outstanding support and service. Have referred several others to this site. So far the lowest prices I have found. Will definitely look to Software Planet for future needs.

Ordered Office Pro Plus Ordered Office Pro Plus, received the product key immediately along with a download link. Entered the product key and it activated with no problem at all.