NO-IP is now run by scam artists After being a subscriber for 10 years (since 2013) and paying $24.95 a year for 7 years from 2016 until last year, on Oct. 30, 2023 NO-IP debited my credit card for $59.99, a 140% increase without warning...no e-mail, nothing. I was not given an opportunity to decline or to cancel. And no, there was nothing in my SPAM folder. When I called their phone there was no option to speak to billing/accounting, only support. Their FAQ instructed me to create a support ticket online, which I did, leaving my full contact info. Three days later I log into my account and there is NO record of my support ticket. I heard nothing from NO-IP until I cancelled my subscription. I have no intention of continuing doing business with such a poorly run company. When I cancelled I get an e-mail saying "Thank you so much for being a No-IP customer, we really appreciate it." What a way for them to show it. If I could give NO star I would.

I given 5 stars for the No-IP support… I given 5 stars for the No-IP support engineer for his quick response to my problem and resolving my issues.

Fast answer and quick problem solving -

Domain & Plus Managed DNS A Beacon of Exceptional Support and Informed Guidance I recently had the pleasure of using No-IP.com for my domain and dynamic DNS needs, and I must say their level of support and guidance exceeded my expectations. Whenever I had a question or needed assistance, their customer support was prompt and knowledgeable. They didn't just provide quick fixes; instead, they took the time to understand my requirements and offered valuable advice on the best solutions for my specific needs. It's evident that the No-IP team is composed of experts who genuinely care about their customers. What I appreciate the most is the guidance they offered when I was unsure about which services to purchase. They patiently explained the options, helping me make informed decisions based on my goals and budget. Their dedication to customer satisfaction is truly commendable. In addition to their excellent customer service, No-IP.com's resources and documentation are comprehensive and easy to follow. Whether you're a seasoned professional or a beginner, their guidance ensures a smooth experience. Overall, I highly recommend No-IP.com for anyone in need of domain and DNS services. Their commitment to providing outstanding support, coupled with their user-friendly platform, makes them a standout choice in the industry. I'm confident that anyone who chooses No-IP.com will not only receive top-notch services but also benefit from the expertise and guidance of a company that genuinely values its customers.

the response is quick and the problem… the response is quick and the problem solved by staff instantly