Great product Great product - however the packaging was rather basic (just a card box). Delivery took longer than the promised one if 2-3 days (took over a week)

Great product Great product. Quick reply from the support team when I needed to change the adress.

Product is good and easy to assemble The product itself is good. Helped my mother set it up last night and it was quite straight forward. She is super excited. Giving three stars as the website stated that dispatch would be done in three working days (it was 10 instead), due to "unexpected high traffic", which is understandable but a bit misleading. They have since changed it I believe. But also the website stated delivery would be DHL and instead was UPS. A bit knit-picky, but I initially thought that it was a scam due to the delay. But anyway! just my two cents. My mother is happy so that is the most important thing. Onward ice baths!

Very poor quality ice bath with poor… Very poor quality ice bath with poor materials and some parts missing. No response from customer services team. The structure is easy to assemble but you cannot get enough air into the ring - the lid is completely useless. Would strongly recommend paying a bit more for a more reputable company (e.g Lumi or myomaster). I'll be binning this soon.

Dear Customer Service Dear Customer Service! I am sorry to note that the goods ordered from you were returned by the courier service. According to them, I did not receive a notification because you gave them a wrong email address. What I don't understand is that if I receive feedback about the purchase, why can't I enter that email address? I would like to receive the goods, I would like to resolve the situation because this is very unprofessional customer service. For help, my correct email address is gasparzsoltferenc74@gmail. com Thanks Gáspár Zsolt Order number:22177H