Easy to use ripping software Great easy to use interface and can rip videos very quickly. I'm currently using MakeMKV and Handbrake but will be looking to purchase a licenses for Videobyte to unlock all it's features.

BluRay/DVD Ripper Not Working I purchased the BluRay/DVD ripper program back in December because I was seeing their add online that this program RIPs ALL DVD & BluRays. I have majority DVD’s and this program in 4 months has failed after 10% on over 20 DVD’s and it is getting worse! I have reached out to customer service, left comments, provided logs, provided pictures, provided the drive I am using and NOTHING. Instead of this program getting better, it is getting WORSE! For what I paid for this program, free rippers do a better job than this program! I cannot recommend and strongly suggest not buying this product as it is false advertisement.

so far I have written 5 support emails… so far I have written 5 support emails and received no response. the release code does not work so I have paid for something that is inaccessible. There seems to be no email, phone or address to contact- it seems like a scam

The representative was friendly professional and informative and replies quickly I highly recommend this product and give the customer service five stars for being friendly and informative and profess I give the representative five stars for giving me the information that I needed promptly friendly and professionally and would reply every time I would email asking a question. Their customer service is five stars as well as the product.

Transfer Licence to Another PC The support team quickly transferred my license to another PC