The product is excellent From the outset, bhuman.ai has exceeded all my expectations, earning a well-deserved 5-star review. I was on the hunt for a solution that could streamline my email personalization within a custom automation setup. Not only did bhuman.ai meet this need, but it also surprised me with the sheer quality of its video capabilities. Creating personalized avatars or videos felt not just straightforward but also genuinely enjoyable, thanks to an intuitive interface. What truly sets bhuman.ai apart, however, is its exemplary customer service. The assistance I received from one of their team members was nothing short of exceptional. This personalized support, combined with the platform's continual updates and new feature rollouts, showcases their commitment to user satisfaction and ease of use. The video tutorials provided are a testament to their dedication, making complex processes seem simple and accessible. In my time using bhuman.ai, I've been thoroughly impressed by the innovative strides they've made. Their platform not only delivers on its promises but also constantly evolves to better serve its users. For anyone seeking a reliable and forward-thinking AI solution, bhuman.ai is, without a doubt, a top recommendation.

I remember when they started with this… I remember when they started this project and frankly, it wasn't a great experience. BUT they have improved a lot. As soon as I logged back in last week I saw how many new features they've created, it's an amazing step forward in terms of development. It scales quickly. I understand there may be some bugs, but give them some time and you'll realize it's a great product and team.

The experience of learning a new platform The experience of learning a new platform is never easy but the support and responses from the online line support chat were exceptional. It made the learning curve much faster.

I run a ecom store and decided to try… I run a ecom store and decided to try BHuman. Setting up my persona clone was not too hard, and it started working right away. The AI chats with customers and answers their questions, which saves me a lot of time. Most customers seem to like it, but a few have said it's a bit robotic especially the voice in Spanish. Their live chat is helpful. but sometimes it takes a while to get a response when the developers need to took into an issue. Overall, it's a good tool, especially if you're busy and need help talking to customers.

Terrible Software Experience and Non-Responsive Support First and foremost, the functionality of the software was terrible. It was riddled with bugs, glitches, and inconsistencies that made it virtually unusable. Tasks that should have been simple became time-consuming chores, and the promised features were either nonexistent or barely functional. It was clear that the developers had rushed the product to market without proper testing or refinement. Adding insult to injury, bhuman continued to deduct money from my account long after I had canceled my subscription. Despite multiple attempts to contact their support team and resolve the issue, I was met with silence. Emails went unanswered, support tickets languished in limbo, and phone calls led to dead ends. It was as if they had washed their hands of me as soon as they had my money. This whole experience has been nothing short of a nightmare. Not only did bhuman fail to deliver on its promises, but its lack of accountability and customer service made matters even worse. I strongly advise anyone considering this software to look elsewhere. Save yourself the headache and frustration – this is truly the worst experience I've ever had with a software company.