The company is struggling and merging… The company is struggling and merging with sister company, Bluehost. They have had lots of malware problems which all look suspect because they're recurring even after a client fixes the malware. Ipage's big solution is for clients to pay for SITELOCK which earns them some money. So it's either you pay for sitelock or e subjected to harrowing malware issues every now and then. They also have way less support staff now, so good luck on fixing that issue.

I'm free at last!!!!!!!!! I'm free at last!!!!!!!!! I don't think I have EVER disliked a company more than Ipage. Website outages, 50% of my emails going into peoples spam. Contact form enquirers never coming to me but I didn't know! How much business I have lost over the years with this disgrace of a company? Getting help was a total joke once you couldn't call them. The poor guys trying to run chat were working so many people at once you were there literally hours trying to solve issue after issue. Every time I had an issue (of which there was a lot!) I'd get so stressed out with them! Trying to get them to understand the issue - honestly I have cried so many times! I was recommended a company called Krystal in the UK - OMG what a game changer! PLUS they are over HALF the price! and their SSL's are included. I took the hit and lost a lot of money with Ipage as I'd paid for my hosting till end of 2025 (which they wouldn't refund BTW) I have had built an awesome new wordpress site instead of the rubbish Weebly I was using. Krystal are amazing - they actually answer a phone and answer chat immediately! But I'll do them a separate review. PLEASE PLEASE do not go with Ipage if you need to keep your sanity, want a website that works and have your emails actually get to your customers.

Helping me have my website back online I had a challenge from my webpage files that were interfering with the display of my web pages. ipage technical staff were very helpful to me through the chat platform. To be honest, the live chat platform of ipage is what has always made me stick to the company. It is readily available to help me resolve my challenges. ipage, please continue using that medium to attend to customers.

Customer service was great Customer service was great, their online chat function works well. Was helped by a rep called Asariya. I was happy with the outcome after my case was evaluated in a review. I agree with the other reviewers about prices, but blame myself for not keeping on top of it. Tbh everyone is increasing prices for everything nowadays.

I have used this hosting site for far… I have used this hosting site for far too long. I finally got rid of them after realizing that I was charged $690 THIS YEAR for web hosting. They refused to refund me any of this because I didn't dispute it within 15 days of being charged. This company is a scam. It is outdated, customer service sucks and is only through chat, and they simply don't deliver on the customer satisfaction they guarantee. I feel so angry and scammed... I can't believe I trusted this damn company with my banking information on autopay.