Justin Brown
GBThink twice- double check While the core of the tool is beneficial- the user download, login, and even after signature support is very poor. Their technical team is not knowledgeable and is not helpful or supportive.
El
GBOngoing issues Ongoing issues with the Gmail version, ongoing issues with Outlook version. Lack of easy connections (used to be able to get list of open cases by opening suggested contact in side bar, that is gone), have to search fairly exactly, and lots of general frustrations.
Corinne Charbonnet Tancredi
CHVery useful Very useful at work
Gabe
GBVery helpful program Very helpful program. Easy to use.
Rick Staton
GBReally difficult to learn and use all… Really difficult to learn and use all the functionality. Calendar sync with Saleforce is most difficult. The uploading of business cards into Salesforce also needs lots of work, have to enter in the company name almost 100% of the time.