Not bad Not bad, not good. Some of the modules can be cleaned up to be more efficient with less steps. Un-committed vs. Committed, should be made easier to back things out. Connections get very slow late in the afternoon, which may be related to server capacity and increased use.

Issues other than features I appreciate all the features I've been using so far. There are a couple things that could be issues that aren't feature-related: -Everything generally loads slowly. -While I'm not in the conversations about why, our company has elected to use 7 licenses so far. I'm guessing this is because of the cost. Given that I have run into times when I've been unable to log in because of maxed out licenses, the cost could be considered an issue for me.

Some upgrades are really downgrades Some upgrades are really downgrades. My first complaint is that when putting in expense authorizations, it takes several attempts because the category keeps going back to "select one", so the item won't take. It's quite frustrating. Deleting invoices has become a nightmare and unresolved transactions cannot be cleared out any longer. This is been a tremendous problem because owners come back and want billings changed or an invoice has been added incorrectly or posted to an incorrect job.

Needs Improvement 1. Being able to legally update the prints as they're revised. 2. Selecting an elevation symbol (or similar) that directs me to that elevation. 3. App sometimes says picture is uploaded, and actually isn't. There's several more, I just can't think of them off the top of my head at this time.

Great Customer Service! As with any software, there are glitches and hiccups, but what I like the most is that I can turn to Red Team immediately to inquire about and resolve the glitches and hiccups. We've been using Red Team for 2 years now and we are totally satisfied. There are improvements that we would like to see, but the staff at Red Team, from the top down, are open to hearing from their customers and taking our requests into consideration. Anytime there is a problem, their chat team is AMAZING to work with and issues are resolved quickly. I think Red Team is intuitive and user-friendly. Their integration with QuickBooks is seamless. If a problem does arise, again, the Chat staff is knowlegeable, friendly, and quick to find a resolution.