Jacob McCrary
GBJust to many steps in all applications… Just to many steps in all applications to get anything done and be productive. 1) Submittals are a nightmare. Entirely to long of a process to request a few documents 2) A potential CO must be created to created a CO. 3) No email notification for any pending action items that you are responsible for ( I assume the designers knew you would spend your entire day on the software trying to complete simple task so you wouldn't need it. That was kind of funny). 4) Chat with Redteam in a positive item but again how many management software's need a live customer support because their software isn't operator friendly) 5) I would suggest looking at Project Mates Software.
Sue Corbett
GBGreat Customer Service! As with any software, there are glitches and hiccups, but what I like the most is that I can turn to Red Team immediately to inquire about and resolve the glitches and hiccups. We've been using Red Team for 2 years now and we are totally satisfied. There are improvements that we would like to see, but the staff at Red Team, from the top down, are open to hearing from their customers and taking our requests into consideration. Anytime there is a problem, their chat team is AMAZING to work with and issues are resolved quickly. I think Red Team is intuitive and user-friendly. Their integration with QuickBooks is seamless. If a problem does arise, again, the Chat staff is knowlegeable, friendly, and quick to find a resolution.
Patrick Grap
GBI would have selected 0 stars but that… I would have selected 0 stars but that is not an option. I've communicated to your team that you need to improve over the 3 months nothing has been done and no progress reports. Your product is extremely disappointing & makes the users job more difficult.
Chris McCloskey
GBOpening the app Overall Fieldlens has been a great experience and an extremely useful tool for our company. It allows for great communication and planning. A few cons that I hope can be improved. when on my mobile phone if I open the app through an email it takes me to the app store and I have to hit open then it directs me to the fieldlens app. it is very frustrating. I also would like to be able to zoom in on pictures and docs while using the app on a pc currently I don't believe there is an option for that.
Nicole Fitzpatrick
GBGood program RedTeam is a great program to use for construction projects. It helps bring all parties together in one place with Plans & Specs in an online Plan Room. When there is an issue with something or you need to ask for help on how to do something within the program, RT is pretty quick at responding back for the most part. I have four stars because there has been a couple of times where RT wasn't very responsive to my issue and then canceled the help ticket before the issue was resolved.