Actual cost column needs to mix committed costs with invoices It is really difficult to analyze the cost without a committed column. I can't analyse the total cost with just the actual cost because a total contract of plumbing per example is 50k but if I just upload their first invoice of 50% I will see just 25k in the actual cost. But we need to have a column that matches the committed proposals with the actual costs.

Needs Improvement 1. Being able to legally update the prints as they're revised. 2. Selecting an elevation symbol (or similar) that directs me to that elevation. 3. App sometimes says picture is uploaded, and actually isn't. There's several more, I just can't think of them off the top of my head at this time.

Some upgrades are really downgrades Some upgrades are really downgrades. My first complaint is that when putting in expense authorizations, it takes several attempts because the category keeps going back to "select one", so the item won't take. It's quite frustrating. Deleting invoices has become a nightmare and unresolved transactions cannot be cleared out any longer. This is been a tremendous problem because owners come back and want billings changed or an invoice has been added incorrectly or posted to an incorrect job.

Just to many steps in all applications… Just to many steps in all applications to get anything done and be productive. 1) Submittals are a nightmare. Entirely to long of a process to request a few documents 2) A potential CO must be created to created a CO. 3) No email notification for any pending action items that you are responsible for ( I assume the designers knew you would spend your entire day on the software trying to complete simple task so you wouldn't need it. That was kind of funny). 4) Chat with Redteam in a positive item but again how many management software's need a live customer support because their software isn't operator friendly) 5) I would suggest looking at Project Mates Software.

Great Customer Service! As with any software, there are glitches and hiccups, but what I like the most is that I can turn to Red Team immediately to inquire about and resolve the glitches and hiccups. We've been using Red Team for 2 years now and we are totally satisfied. There are improvements that we would like to see, but the staff at Red Team, from the top down, are open to hearing from their customers and taking our requests into consideration. Anytime there is a problem, their chat team is AMAZING to work with and issues are resolved quickly. I think Red Team is intuitive and user-friendly. Their integration with QuickBooks is seamless. If a problem does arise, again, the Chat staff is knowlegeable, friendly, and quick to find a resolution.