shocking! As a struggling small business , I thought Klaviyo was the answer! But instead it created a whole load of new problems. I have a mailing list of 70,000 subscribers which I have built up over 20 years however only about 3000 are actually active - a lot of spam , Amazon and inactive emails! Klaviyo took £500 for this immediately, it was “imperative” I sign up with them before 1st but it took them over a week to contact me to “onboard” & only then it was because I hassled them! They then decide I needed to pay them a further £500 because their system changed or some nonsense! I have zero faith in this company, a total scam and rip off to a small business. Zero guidance , all about taking the money! Do not trust in the slightest. Have now reported them to my bank. Very upset!

Klaviyo's support team is outstanding! Klaviyo's support team is outstanding! They're friendly, patient, and willing to walk you through any scenario. Even if you just need someone to confirm your work.

Profile Attributes Support team is very helpful!

Klaviyo is the easiest email system… Klaviyo is the easiest email system I’ve ever used and yet I’ve been able to use it to build complex automated email flows that handle all my CRM, marketing and transactional emails. The data segmentation is excellent, very granular. There are cheaper solutions out there but nothing beats the functionality and ease of use in my opinion. Plus the team at klaviyo seem to genuinely care about your success.

i cancelled subscription but they… i cancelled subscription but they carried on charging me and they refuse to pay me back Other then that the app is way over priced and full of bugs Do your self a favour dont have anything to do with this mob of scammers