Anita
GBI had an issue with my new printer... I had an issue with my new printer & could not get it up & running. A tech support guy, Worrell I think was his name, was a huge help & guided me throughout fixing my problem & got my printer up & running. Sooo very thankful for your service
Kari green
GBI am so aggravated I am trying to… I am so aggravated I am trying to unsubscribe and I cant login or change my password....I am really not happy.. how do I close my account so I won't be charged anymore.
Sheila
GBCustomer Svc Agent David -- Customer Svc Agent David -- Asked about my problem, then remoted to my computer to assess the situation. After review, he was not able to repair, but did assist me with a web page on the type of external hardware to purchase. He was courteous and I truly appreciate his assistance! --- SCT, Texas
Sandi Struening
GBI canceled my subscription I canceled my subscription, which I never authorized, and I continue to be billed 9.99 each month. I've canceled with PayPal and uninstalled the app. I even received a response that my account would be canceled, but its not. Please cancel my account ASAP. Thank you, Sandi Struening
Tom Held
GBThey will not cancel your account… They will not cancel your account without removing the software, even if the PC is no longer running. It is a deceptive business model, hoping that you will just keep paying.