Disappointment turned on its head Having purchased the product online I did not receive an email with the download instructions or activation key. That initial disappointment and concern that this might have been a scam site was quickly alleviated when I went onto their online chat support. Within minutes all was resolved. While some might think that a seamless purchase and activation would be the ideal, I was strangely more encouraged by the initial failure and quick human response. The product itself worked as promised.

Check Conversion as it is hit or miss if complete I bought this software to do a conversion from a Zimbra email archive to GMAIL. While the direct do it all conversion ran, the results were incomplete. I had to check each folder to see if all the emails were there. Even after running multiple times folder by folder, bigger folders did not convert all emails. Then used the export function to export to a mbox format, Just realize that the program is not as great nor as accurate as advertised. Verify the conversion is complete.

Purchased the PST Splitter tool (Solved) Purchased the PST Splitter tool which doesn't work. Issue resolved. (Archive was looked by Outlook) Support contacted me after my review at Trust pilot and assisted me in solving the issue. The software does with needs to do but support can be improved.

Great support and value for money Being a little bit headache in the beginning. But after almost a week, KDE team update the product's version 2-3 times based on my requirement, I got what I want. Great support and value for money.

Not really a money back guarantee I paid for the software and it just crashed when I tried to use it - when I asked for support they said they had to 'remotely control' my laptop and download config files - no sane person would let someone they don't know remotely access their laptop and files. They claim a 30 day refund policy, but won't refund if you don't let them take over your computer. Beware.