Great Experience! Great Company! Nordica is a great company. They had the best prices and went out of their way to ensure I had everything I needed for my handmade barrel sauna. They made it easy to place my orders through my Health Savings Account (HSA) and were able to source aluminum barrel sauna bands for me. They also had Huum send an extra box of sauna rocks when my Hive Heat stove kit came up a couple of rungs short from filling the hive cage. I highly recommend Nordica!

Helpful customer service and prompt follow through We purchased a HUUM Drop sauna heater from Nordica Sauna in December 2023, and the customer service from Nordica has been essential to install and use the heater. 1.) We missed applying a discount code, which Nordica quickly applied and refunded the extra cost after our request. 2. More importantly, Nordica customer service helped us diagnose an issue with the installation. The electrician we hired made an installation mistake. Nordica identified the issue and sent a replacement part, free of charge. We're extremely happy we purchased with Nordica, and plan to buy accessories from them.

I ordere 2023… I ordered my sauna in December 2023 right when the sauna fad seem like it took off so it’s understandable that the wait was a little longer than usual but I was still provided. Great service and constant updates. I like the fact that I always had only one individual respond to me .Shout out to Maja for great service.

Good overall for the price Sauna itself is good. Perfect size for two people. Gets hot quickly. Set up was easy. Downside was the packing and shipping. The box with all the smaller pieces and electronics just had them sliding around into each other in a big tangled mess. Thankfully everything seems to be working fine! But after opening that box I was very concerned. The walls had many bumps and dents. Edges bent in and pieces or the siding peeling. Some shingles had fallen off the roof. Fortunately it was mostly all cosmetic, or easy enough to repair. But when you spend thousands of dollars, your wife won’t be please with the bumps and bruises

Good experience Good experience, fast delivery. Great product.