Jeff Palmer
GBFast shipping. Great customer communication and support. Very quick shipping. Also, great customer support. When I created my order, I didn't realize that electric sauna heaters over 12 kw needed another component. I received a call from customer support and was able to include the item in my order.
Pat
GBProvided a great heater and controller… Provided a great heater and controller for a good price.
Cali Scott
GBAmazing- proactive customer service We had a great experience with Nordica. The customer service was amazing. Our only frustration was with the manufacturer (SunRay) when 2 pieces of our sauna came defective. However, the Nordica team was very proactive and responsive in contacting the manufacturer to send us new parts for free. Maja is great!
Carey Bernier
GBGreat Experience! Great Company! Nordica is a great company. They had the best prices and went out of their way to ensure I had everything I needed for my handmade barrel sauna. They made it easy to place my orders through my Health Savings Account (HSA) and were able to source aluminum barrel sauna bands for me. They also had Huum send an extra box of sauna rocks when my Hive Heat stove kit came up a couple of rungs short from filling the hive cage. I highly recommend Nordica!
preston
GBsmooth ordering and shipping, happy with my sauna Initial communication about shipping was a bit slow, but once i reached out they were communicative. Shipping was smooth and everything arrived in good shape and as planned. the construction process was fairly clear and basically everything fit/functioned as i had hoped.