Andrew Symonds
GBAll circuits are busy ... I have been using Tel3 for many years without any significant issues, but lately I get this recorded message "all circuits are busy ...". The support team created a support Ticket #20266642, but so far no luck! The annoying part is they keep closing the ticket every 2 or 3 days hoping the issue is magically resolved because they have not heard anything from me - LOL. What a joke Tel3 has become lately! It is truly sad and frustrating.
Ray Canham
GBGreat Help With Everything Things were looking hopeless when I tried to recharge my account: my old email address (required) no longer worked, and besides that I had changed my home address and wanted to use a different credit card. The published phone number for tel3 rang and rang without being answered by an operator. I found an alternate number on a Trust Pilot review, namely 800-611-3622, and spoke to Kary, who corrected all of the information on file, recharged my account, and gave me a $70 bonus in my account. Problem solved! Thank you, Kary! I couldn't be happier with the service you gave.
Barry Kade
GBFine when I can get through Been using the service for a number of years; at least 5. WHEN it connects, the sound is perfect. The app is full featured. As others report, the problem is "All circuits are busy. Please try your call when Hell freezes over." Often re-entering the number gets through on the second try, or the third. After that I just use my Constipated Communication account and eat the 10cents per minute. I am concerned that they are offering 200% and today 300% bonus because they may be desperate for operating cash and my 19,000+ minutes may be imaginary.
Nettie Hathaway
GBI have used Tel3 when it was still… I have used Tel3 when it was still Setrate. Some 20 yrs. I can not make a call, it says all circuits busy. I have tried to contact customer service and only get a message that says all customer agents are busy, try again later.
Patricio Quinones
GBI have been a customer for at least 14… I have been a customer for at least 14 Years, was an excelent service, now it's having some issues!! "All circuits are busy now" " you have dialed an invalid number" Called Cust. Service, 1hour on hold and cue, then I get disconnected. After posting this review, Kerry from Mgt. called within an hour and resolved the issue, thanks for addresing the problem at hand, it show a strong commitment to resolve cust. service problems, very friendly and resolute. Thanks again