fool me once, shame on you... Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer support EVERY SINGLE TIME I use this app. I'm not exaggerating - EVERY SINGLE TIME. It's like asking a parent if I can use the internet, please? I'm starting to think it might actually be quite malicious. I'm uninstalling and demanding a refund. DO NOT INSTALL, DO NOT DOWNLOAD, KEEP LOOKING, GOOD LUCK - BETTER LUCK WITHOUT THIS P.O.S.

Was good, but not now. The support answer fast. BUT, I don't know who decided to not save login details as it was before. This is a very bad decision and for it I give just 1 star. Make life easier, do not complicate it. There is no sense "for privacy reasons", no. All other companies saves login details or create a quick "pin" but you ask to insert the STRONG password + login email every time I want to use it.

Absolute rubbish of a VPN service Absolute rubbish of a VPN service. And when you quit, they automatically continue to take money from your credit card and when you ask for a refund, they say you didn't quit on time? Thieves and swindlers are called that today and no more. Update 22.08.2023 I have to write a positive update. After my reaction, Safer VPN got back to me without me telling them anything and they returned the money, which was taken from my credit card for a service I don't use. To be understood correctly, the Safer VPN service I tested worked as it should, but Netflix and other services did not work for me because they all collect our information, Google, FB, YouTube, Netflix, and if you have a VPN, then there is no information and the service is blocked. VPN was useless for me too. SaferVPN thanks and keep it up.

I’ve signed up for a year service to… I’ve signed up for a year service to access mainly UK server but unfortunately it has stopped working on the certain websites(All4 and ITV) after 3 months so I had to cancel the service. But the staff are working very hard to fix it and once offered me an extra free month. And even when I requested a cancellation and refund, They were very smooth and considerate. I will definitely use SaferVPN once UK server is fixed!

Don't try, it's a FRAUD Used it several times during about 3 weeks. After that, never worked again, always wanted to connect, but never could. Then, three years later, they prolungate three more years, without asking. They know that it is very complicated to get your money back, so they just do what they want.