Dennis Rodman on SaferVPN iChat and Levnon of SaferVPN Support Team Dennis Rodman on SaferVPN iChat and Levnovo of the SaferVPN Support Team were great! I recently switched from one internet provided to another and noticed my internet icon did not appear as I was used to seeing it. After several days of trying to figure out this issue, I finally got help from the Support Team. Low and behold, what I was seeing for my internet icon was indeed correct. Dennis communicated with me through iChat while I chatted with Levnono through the remote session. Both were GREAT! I give a big thumbs up to both of them. Thanks you guys, you were great!

New customer. Got a promo for a lifetime service with them. It didn't reflect that on my subscription page, but customer support incredibly fast in answering when I questioned about this. He assured it was just a limitation of the site, to not being able to display more than their highest level of normal subscription I mean so far I've on had it for 2 days, but seems to work well enough.

I’ve signed up for a year service to… I’ve signed up for a year service to access mainly UK server but unfortunately it has stopped working on the certain websites(All4 and ITV) after 3 months so I had to cancel the service. But the staff are working very hard to fix it and once offered me an extra free month. And even when I requested a cancellation and refund, They were very smooth and considerate. I will definitely use SaferVPN once UK server is fixed!

My VPN has not been working for more than 3… My VPN has not been working for more than 3 weeks due to technical issues attributable to SaferVPN. Their "engineers" tried to resolve the problem through remote session on my computer, but to no avail. However, SaferVPN is purely and simply ignoring my refund requests.

Was good, but not now. The support answer fast. BUT, I don't know who decided to not save login details as it was before. This is a very bad decision and for it I give just 1 star. Make life easier, do not complicate it. There is no sense "for privacy reasons", no. All other companies saves login details or create a quick "pin" but you ask to insert the STRONG password + login email every time I want to use it.