Really bad service and customer service Really bad customer service and really bad connection. I have 100Mb internet and rarely get more than 1.5Mb using SaferVPN despite their marketing claims of "Blazing Speed and Unlimited Streaming". They also constantly disconnect and then support is appaling. Contact and they disconnect your chat. Suggesting I switch off location service (disabling find my mac security) etc. Suggesting it's my Mac (despite it being at the router and also the app doesn't work on my phone. Just appaling service and I wish I'd realised before the auto-renewal.

fool me once, shame on you... Paid customer for several years. This has become completely unusable. I use it to play "play money" poker with friends around the world once a week. I need to contact "Simon Webber" at customer support EVERY SINGLE TIME I use this app. I'm not exaggerating - EVERY SINGLE TIME. It's like asking a parent if I can use the internet, please? I'm starting to think it might actually be quite malicious. I'm uninstalling and demanding a refund. DO NOT INSTALL, DO NOT DOWNLOAD, KEEP LOOKING, GOOD LUCK - BETTER LUCK WITHOUT THIS P.O.S.

wasnt working with my chrome and i made… wasnt working with my chrome and i made the mistake of contacting their customer service, dont do it , they will ,make you do everything instead of just canceling if your device is having issues, they start being pushy. I spent 1 hour trying to get it sorted and it didnt work . Just use it if it works right away , otherwise just dont/.

Absolute rubbish of a VPN service Absolute rubbish of a VPN service. And when you quit, they automatically continue to take money from your credit card and when you ask for a refund, they say you didn't quit on time? Thieves and swindlers are called that today and no more. Update 22.08.2023 I have to write a positive update. After my reaction, Safer VPN got back to me without me telling them anything and they returned the money, which was taken from my credit card for a service I don't use. To be understood correctly, the Safer VPN service I tested worked as it should, but Netflix and other services did not work for me because they all collect our information, Google, FB, YouTube, Netflix, and if you have a VPN, then there is no information and the service is blocked. VPN was useless for me too. SaferVPN thanks and keep it up.

Just come back to the UK after a few… Just come back to the UK after a few months abroad. I have tried several times to activate the VPN and it tells me 'login error' when instead everything is correct with my log on details. Also, when I click 'help' it takes me to a page where it says that 'safervpn' refuses to connect'. Honestly, I do not know what to think! I cannot even go to their official home page because I get the same response.. what shall I do? I am really disappointed!!