Another unhappy Paytrust customer Another unhappy Paytrust customer. Paytrust, a service I had happliy used for decades, announced they were going out of business and that was that. At the last minute, Silver Bills swoops in and takes over. They doubled the monthly rate from $9.95 to $19.95, which wasn't particularly unreasonable. Turns out their system sucks. They take forever to pay bills holding client money in their middleman bank account, probably making money on the float. Not educating their new Paytrust customers caused late bill payments and overdrawn bank accounts. Then, a few months later they announce they are discontinuing Paytrust support but will gladly take customers starting at $150/mth ! These guys strike me as incompetent and unscrupulous. Stay Away !

I am also an ex-paytrust customer I am also an ex-paytrust customer. The new system is horrendous. We were not told they were going to take the money from my account, wait two days, THEN pay my bill. Integration to accounting (which was there with Paytrust) no longer exist. This was a half assed takeover. I am not surprised they failed. It would have been classier to give us more than three weeks notice to change addresses from all my vendors, but that just shows what type of company this is.

We have used silverbills for nearly… We have used silverbills for nearly five years years to handle our mother's bill paying while she was living on her own and since she moved to assisted living. We have found the service to be highly professional, responsive, thorough, timely, and thoughtful. Using silverbills has reassured our mother and the whole family that nothing is going to fall between the cracks. We recommend them highly.

Going to Cancel Silverbills Like the others mentioned, I went from superior customer service and experience with PayTrust for over 20 years to a complete opposite with Silverbills. Late payments, float (they take your money but hold it) and frustration with their portal being buggy and not user friendly. AND they charge you double! Going to cancel and find an alternate

SLOW PAYMENTS AFTER FUNDS WITHDRAWN Sliver Bills took over Paytrust and I had credit card payments pulled from my checking account, but it took over 10 days to pay the credit cards. The credit cards refunded my late fees on all 4 credit cards fortunately. However, there online bill payment system is NOT state of the art, but very rudimentary. I would not recommend using Paytrust while under Silver Bills management.