Emily Gunn
DESilver Bills beats Paytrust hands down! Brittany is not only extremely professional, she is a very skilled problem solver and patient agent. Her communication skills are excellent, as she is able to explain financial arrangements very clearly to one who avoids it at all costs. She is polite, responsible, respectful, resourceful, and an expert. She is a true asset to your company! Give her a big fat raise. Silver Bills is so far superior to Paytrust there is no comparison at all!
Rob
GBDouble the money for what? Agree with others about payment issues. Paid two credits on 1/21. One credit card got payment on the 26th and one on the 29th past the due date of the 28th. Had to call CC company for reversal of late fee. Also I used to be able to pay all my payees on one page now I have to do each one individually which takes a lot longer. Paytrust also gave us the check numbers (if they pay by check) which this service does not do. I looked for another service as well but can't find anything. If anyone has suggestions let us all know.
Anthony Ciulla
GBGoing to Cancel Silverbills Like the others mentioned, I went from superior customer service and experience with PayTrust for over 20 years to a complete opposite with Silverbills. Late payments, float (they take your money but hold it) and frustration with their portal being buggy and not user friendly. AND they charge you double! Going to cancel and find an alternate
Gonny
GBSLOW PAYMENTS AFTER FUNDS WITHDRAWN Sliver Bills took over Paytrust and I had credit card payments pulled from my checking account, but it took over 10 days to pay the credit cards. The credit cards refunded my late fees on all 4 credit cards fortunately. However, there online bill payment system is NOT state of the art, but very rudimentary. I would not recommend using Paytrust while under Silver Bills management.
CYNTHIA HAUCK
GBDitto previous recent reviews Ditto previous recent reviews. Silverfish is withdrawing funds from my bank and not paying assigned bills! Over 7 days after withdrawal Chase has still not been paid. So, Silverbills is essentially making $$ on this float of days. Calls were answered by person unable to explain or assist. Dancing close to fraud!