Sarah B-M
IECrappy work practises, customer service person terrible attitude Bought this in November 2021 and used it roughly twice. Didn't think much of it as it was only €12. They auto-renewed themselves in Nov22. Fine, it's only €12. Tried to use the service that they're charging me for, couldn't log in. They claimed to have no record of my email address, so i emailed them with proof i was a registered user. They then send me two new "renewal processed/payment received" emails dated today. I asked them why they were charging me again and the customer service person was extremely rude and unhelpful. They did not provide a name (probably because they know they're an unprofessional S.O.B.). I asked them to refund me and they refused. They should absolutely be able to refund me at LEAST 10 of the 12 months since i csn't use it. I cannot use it, nor do i even want to now, yet i've been charged at least twice, likely 3 times. Fk this company.
Mahmoud Saad
EGSuper VPN Super VPN, Easy to use, Great service! Just keep in mind this service is not free from now!
Malwina
GBNo contact with the customer srrvice No contact with the customer srrvice. No-one replies within 3 days. The app doesn't work with a popular video streaming sites.
Cliff
GBYou people are con-artists You people are con-artists. You accepted my payment, acknowledged receipt, via email, but produced NOTHING. Within 14 hours, I will be reporting you to my bank for wire fraud.
Michael van der Zwaluw
GBAbsolutely useless I thought I'd give this a try for personal use, but I've had nothing but major issues with this. Like many other people, I haven't been able to contact the company about cancelling my subscription, but I've also had and still have issues with trying to edit Wikipedia pages. I've been a keen editor on there for some time, but this VPN just cripples me from being able to access the editing due to the blocks that I physically can't get rid of. Thanks for nothing!